Returns & Exchanges
At HPPY Skin, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all skincare products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.